ØRN Returns Policy

Matt Johnson

Last Update a year ago

If you require an item to be returned, please call Customer Services as soon as possible. Please ensure goods are packaged and boxed suitable for collection via courier. A handling/re-stocking fee will be applied for this service. Once goods have been returned in saleable condition, a refund will be issued.


ØRN Furniture works with dedicated logistics companies, enabling us to give flexibility and quick response to your delivery requirements. The drivers used are trained fully in the handling of the product to ensure that they are delivered in the best possible condition.


Standard delivery times for our products are between 9 am and 5pm. Dedicated timed deliveries are not available; however we will work with you closely to meet your requirements.


As part of our continued focus on Customer Service, delivery of orders can be made on behalf of a distributor, subject to clearance of our Customer Service Department. Customer Services must be notified at least 5 working days in advance of any end user delivery date change or a charge may be levied.

Was this article helpful?

0 out of 1 liked this article