My furniture has arrived damaged?
Matt Johnson
Last Update 3 years ago
Any visible damage on delivery must be signed as such on the delivery documentation. If any items should arrive damaged, including water damage, you must sign the carrier’s note as “damaged”. All damages must be notified to our offices within 48 hours of the delivery and photographic evidence provided of this. Neither our logistics provider nor ourselves can accept responsibility if we are informed after this time period or for onward delivery.